Summary: Bitkub is a centralized cryptocurrency exchange that was founded in 2018 and is based in Bangkok, Thailand. It is currently the biggest digital currency trading platform in the country by market share and user base and is tailored to meet the needs of local investors. Bitkub currently provides digital asset investing services to over 6 million Thai residents, which is 10% of the entire population, making it the most popular exchange.

Table of Contents

What is Bitkub?

Bitkub is a prominent cryptocurrency exchange based in Thailand, known for its user-friendly interface and robust security measures. It caters to both novice and experienced traders by offering a comprehensive range of services, including the trading of over 100 cryptocurrencies and even offering educational resources to help users understand the market better. 

The platform is recognized for its reliability and has quickly gained a reputation for providing seamless transaction experiences. With a focus on customer service and compliance with local regulations, Bitkub aims to foster a safe and conducive environment for digital currency trading, making it a go-to choice for many in the Thai cryptocurrency community.

Bitkub Exchange.
Bitkub Exchange.

Bitkub Features

Bitkub is a leading cryptocurrency exchange in Thailand, distinguished by its range of features designed to cater to the needs of the crypto community. It supports a wide selection of digital currencies, facilitating a variety of trading options for users. Here's a closer look at the specific services Bitkub provides:

  1. Extensive Cryptocurrency Selection: Bitkub allows trading in over 100 cryptos, offering a diverse portfolio for users to buy, sell, and trade tokens like Bitcoin, Ethereum, Tether, and Cardano.
  2. Bitkub Mobile App: With a dedicated mobile app, Bitkub offers on-the-go trading capabilities, allowing users to manage their portfolios, execute trades, and stay updated with market movements from anywhere. The app version of the Bitkub exchange is available on both iOS and Android devices. 
  3. 24/7 Live Support: It prides itself on its responsive customer support team, available around the clock to assist users with any queries or issues, enhancing the overall user experience. Bitkub is one of the only Thai exchanges to offer 24/7 live customer support.
  4. High Reward Referrals Program: To incentivize users to refer their friends, Bitkub offers an attractive referral program. If you refer a friend to the platform, they get 20% cash back, and you will receive 80% commission on their fees.
  5. Multiple Thai Baht Deposit Options: It stands out for its direct Thai Baht pairings, making it straightforward for local users to trade cryptocurrencies without the need for complex currency conversions.
  6. Secure Wallet Services: Providing a secure and efficient wallet service, it ensures the safekeeping of digital assets with advanced security protocols to protect users' investments.
  7. Educational Resources: Committed to user education, it offers a range of resources, including articles, tutorials, and market insights, to help users understand the crypto landscape and refine their trading strategies.
  8. Robust Security Framework: Prioritizing security, it implements stringent security measures, including two-factor authentication and encryption, to safeguard user accounts and personal information.
Bitkub Trading Platform.
Bitkub Trading Platform.

Is Bitkub Regulated in Thailand?

Yes, Bitkub is regulated and authorized by the Thai Securities and Exchange Commission (SEC). The company has a legal license to operate as a digital asset exchange and is registered with seven subsidiaries that are supervised by the Bank of Thailand. The SEC requires companies such as Bitkub to follow certain regulations and guidelines to ensure the safety of users’ funds. It is committed to complying with all relevant laws, rules, and regulations while operating its business. 

Bitkub has established itself as a reliable digital asset exchange provider in Thailand by providing users with a secure trading platform. It features advanced security measures such as two-factor authentication and cold storage for its users’ funds. As an added level of safety, the company has put in place an insurance policy that covers up to 5 million baht in the event of any losses due to cyberattacks or hacks.

Fee Schedule

Bitkub’s fees are some of the lowest available in Thailand. It offers an attractive trading fee of 0.25, which is considerably lower than the industry average of 0.5%. In addition to the low trading fees, Bitkub does not charge any fees to deposit on the platform, and the withdrawal fees vary depending on the token you’re withdrawing.

For example, when withdrawing BTC, it is pegged at 0.0002 BTC. In contrast, the global industry average BTC withdrawal fee is 0.0008 BTC, giving Bitkub an edge over other platforms. If you would like to see a full breakdown of its fees, we recommend visiting the Bitkub Fees Schedule

Bitkub: Fees.
Bitkub: Fees.

Mobile App

In addition to the web-based version of the cryptocurrency exchange, Bitkub is also accessible from mobile devices. ‍The application has the same functionality and UI as its web counterpart. On the Google Play store, it is rated 4.3 stars out of 23K reviews, and on the Apple app store, it is rated 4 stars from 7K reviews. Most of the reviews compliment the app's simple UI and wide range of features.

Customer Support

The support team can be reached 24/7 in both Thai and English through its live chat feature. Bitkub also has an extensive FAQs section and a “Coin Directory.” Support is not restricted to traders, it's open to everyone who wants to know about Bitkub. Customer service is provided in Thai, English, Mandarin & Cantonese. The customer service is also contactable through Twitter, Facebook, Instagram, TikTok, and Line.

Final Thoughts

In conclusion, Bitkub is a prominent cryptocurrency exchange based in Thailand, offering its services to over 6 million Thai residents. The platform supports trading of 100 cryptocurrencies with a competitive fee structure and provides an intuitive mobile app for both Android and iOS users. Bitkub is known for its security measures, including 2FA and cold storage, and is regulated by the Thai SEC.