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Uphold vs Crypto.com

Uphold vs Crypto.com

Alysha Jane
Fact Checked
Dec 1, 2022

Summary: For a quick summary, we recommend using the Uphold exchange over Crypto.com as it is available in more countries, offers significantly lower fees and supports more asset classes. Additionally, it is overall a more secure and trustworthy platform when compared to Crypto.com.

Table of Contents

Platform Highlights

Uphold vs Crypto.com: Winner

  • Uphold is available in over 150 countries globally.
  • Uphold offers four asset classes including crypto, stocks, metals and environmental assets.
  • Uphold provides crypto staking on 23 tokens with APY (Annual Percentage Yields) up to 25%.

Uphold vs Crypto.com: Features

Uphold provides a myriad of features through its exchange such as crypto staking, trading on 4 different asset classes, a multi-asset debit card (spend crypto, stocks, precious metals on real life purchases), limit orders, API integration, a DCA calculator, 24/7 customer support, automated trading (DCA) and an educational blog.

Crypto.com is also a feature-rich platform that offers fixed-term crypto staking, crypto trading, crypto VISA card, derivatives trading and an NFT marketplace.

Winner: Uphold overall offers more relevant and useful features for crypto investors.

Uphold: Staking.
Uphold: Staking.

Supported Assets

Uphold is a multi-asset investing platform that provides four asset classes including cryptocurrencies, stocks, precious metals and environmental assets. It offers over 210 cryptocurrencies to buy and sell.

Crypto.com only offers cryptocurrencies on its exchange and currently supports 250 tokens to trade.

Winner: Uphold provides more asset classes and a larger total of assets for users to invest in.

Uphold: Supported Cryptocurrencies.
Uphold: Supported Cryptocurrencies.

Which exchange is more secure?

At a glance, Uphold and Crypto.com both offer high levels of security for their users. Both platforms use advanced encryption techniques to protect customer data from unauthorized access, and they also utilize other security measures such as two-factor authentication and built-in firewalls to further safeguard user information.

Uphold however, is overall a more secure platform as it has never once been subject to a cyber attack or hacking incident. Crypto.com unfortunately was subject to a cyber attack in 2021, where a hacker was able to get away with $34 million of users funds. This is why we recommend using Uphold over Crypto.com when it comes to security.

Winner: Uphold has been operating since 2013 and its security systems have never been penetrated, proving its battle-tested.

Uphold: Security.
Uphold: Security.

Does Uphold have lower fees than Crypto.com?

Uphold offers free crypto and bank transfer deposits but charges 3.99% on credit/debit cards. There are zero fees to withdraw funds. Trading fees vary on the asset type and range from 0.65% to 1.4%. Their prices are locked in pre-trade, with zero hidden fees between Preview and Transact, unlike most exchanges.

Crypto.com also charges 3.99% on cards but offers free bank transfers and crypto deposits. However, they also charge a small fee on withdrawals. Furthermore, they have a maker/taker rebate on spot markets at 0.75%/0.4% and 0.02%/0.07% on derivatives trading.

Winner: Uphold provides competitively low fees with free deposits and withdrawals.

Uphold: Fees Schedule.
Uphold: Fees Schedule.

Customer Support Options

Uphold's customer support team can be reached 24/7 via live chat and email (support@uphold.com). Additionally, the team can be contacted via one of their social media channels including Twitter, Facebook, Instagram and LinkedIn.

Crypto.com's team can also be reached via live chat, email (contact@crypto.com) and through its help centre. In addition, customer support can be contacted via one of the following social media platforms; Twitter, Facebook, Instagram, LinkedIn, YouTube, Reddit, Discord, Telegram and Kakao Talk.

Winner: Crypto.com's support team can be reached via significantly more channels than Upholds team can.

Crypto.com: Contact Us.
Crypto.com: Contact Us.

Mobile Application

Uphold's app has a rating of 4.5 stars from 23K ratings on the Apple App Store and 4.7 stars from 32K reviews on the Google Play Store. Most of the reviews are positive and comment on the easy-to-navigate UI of the application and how simple it is.

Crypto.com also has a mobile app, and it is rated 4.4 stars from 113K reviews on the Apple App Store and is rated 4.6 stars from 406K reviews on the Google Play Store. The comments are all positive with most pointing out how robust and useful the Crypto.com app is.

Winner: Crypto.com's app is rated higher overall with 500K+ positive reviews.

Crypto.com Mobile App: iPhone Screenshot.
Crypto.com Mobile App: iPhone Screenshot.

Final Thoughts

Uphold is a better exchange than Crypto.com for several reasons. Compared to Crypto.com, Uphold offers a more user-friendly interface, greater security and reliability, better robust features, lower overall fees and considerably more assets to trade.

With an intuitive interface that makes it easy to navigate and use, Uphold is the preferred exchange for many traders and cryptocurrency enthusiasts. Furthermore, Uphold's strong security features ensure that your funds are safe at all times, while its robust platform and fast transaction times allow you to trade quickly and seamlessly.

Uphold vs Crypto.com

I am a Finance graduate and market analyst that enjoys researching and writing about digital assets and how they intersect with Macro.

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