Is Shakepay Safe?
A majority of the digital currencies held at Shakepay are stored completely offline in cold storage wallets. They have partnered with a cold storage provider that is regulated under the NYDFS who holds SOC 1 Type II and SOC 2 Type II certifications.
Additional to this, Shakepay has an insurance policy on the digital currencies held in their cold storage. This cover will protect users funds against most damages, theft, and loss of private keys.
Shakepay currently supports mobile app versions for both iOS and Android. Users can access all the same functionalities that their website version offers such as access to your portfolio and instant buying of Bitcoin and Ethereum.
Their UI is simple and clean, making it easy to complete newbies to navigate.
Not only do Shakepay not charge any fees at all when buying or selling crypto, they also do not charge any fees whatsoever when depositing or withdrawing funds. They are one of the only cryptocurrency exchanges in Canada and the world to offer absolutely zero fees to use their platform.
All deposits, withdrawals and trading fees are completely free and take a maximum of 2 working days to be approved.
Shakepay Customer Service
Shakepay has a fantastic reputation for their customer service and guarantee on their homepage that they will answer all enquiries within hours. That's a pretty confident statement and according to their Trust Pilot, their claims seem to be accurate. They currently support contact via support chat and email.
For users who need assistance with their Shakepay card, they can be reached via phone at 1-855-574-2539.
Shakepay Supported Cryptocurrencies
Unfortunately Shakepay is yet to support any other cryptocurrencies on their platform besides Ethereum and Bitcoin. Hopefully in the future, as cryptocurrency grows in popularity within Canada, so will the selection of assets they support.