Bitbuy is Canada's best cryptocurrency investing platform as it is a high security exchange and offers the lowest trading fees in Canada.
They also have a great reputation when it comes to their customer service and can be reached via email, web form, Twitter and Instagram.
Licensing: Bitbuy are regulated by FINTRAC in Canada and have a license to operate a digital currency exchange.
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Is Bitbuy Safe
Bitbuy was the first Canadian-based registered marketplace for crypto assets and is federally approved as a Restricted dealer. It is also registered with FINTRAC as a money services business making it a highly secure cryptocurrency exchange.
All of Bitbuys servers are secured across multiple world class cloud providers and disaster recovery locations. All of their providers are ISO, SOC, and FIPS 140-2 compliant. Additional to this they have 2FA in place to avoid any hacking incidents.
Bitbuy Mobile App
Bitbuy have a clean and easy to navigate mobile app, it has a simple UI that even complete crypto newbies can use. They also support iPad and Android devices.
Below is a breakdown of all of the fees and charges related to using the Bitbuy cryptocurrency exchange.
Bitbuy Trading Fees
Bitbuy has the lowest fees among any Canadian-based cryptocurrency exchange, for their Instant Buy feature they only charge 0.2% flat fee. For experienced investors who use the Bitbuy Pro Trade product, they get a discounted fee at just 0.1% which is competitively low for any cryptocurrency investing platform.
Bitbuy Deposit Fees
For Canadian Dollar (CAD) deposits, investors will incur a flat 1.5% fee when depositing via e-Transfer and a 0.5% fee when depositing via Bank Wire. Luckily for investors who wish to deposit cryptocurrencies, there are no fees whatsoever and the service is completely free.
Bitbuy Withdrawal Fees
For withdrawals, users will be charges a 1.5% fee when going via e-transfer and a 1% fee when withdrawing via Bank Wire.
Bitbuy Pro is the advanced trading platform for more experienced traders. Investors can access charts, live order book and use all the normal functions. They offer lower fees when using this feature, we recommend using Bitbuy pro to access the 0.1% trading fees.
Bitbuy Contact Number
Unfortunately Bitbuy are yet to add a Live Contact feature on their platform and are currently only accessible by email. However, many users claim to be contacted back within an hour to 6 hours, generally speaking. Which is considerably quick compared to other exchanges that are yet to support 24/7 contact options.
If users require an immediate response, we recommend heading to their twitter as their DMs are always open and they frequently respond to users via tweet. If you can't reach them there you can try Instagram or alternatively fill out their web form online.
Bitbuy Supported Cryptocurrencies
Bitbuy currently supports 15 cryptocurrencies, they are Ethereum, Bitcoin, Litecoin, Bitcoin Cash, Stellar, EOS, Chainlink, Aave, Dogecoin, Cardano, Polkadot, Solana, Uniswap, Sushiswap & Polygon.